User Manual

Getting Started

Open ParkSwift POS on the handheld terminal. You'll land on the Entry screen — this is where every shift starts. No login is required; the app is ready to use immediately.

Creating a Ticket (Entry)

1. Select the vehicle type — Ebike, Motorcycle, Car, or Truck.
2. Enter the plate number if visible. This is optional — a ticket can be created and printed without one.
3. Tap Create Ticket. A ticket number is generated automatically (format YY-MMdd-####) and a QR code is embedded in the printed receipt.
4. The receipt prints automatically — no separate "Print" button. Hand it to the driver.

Closing a Ticket (Exit)

1. Go to the Exit screen.
2. Scan the QR code on the driver's ticket, or type in the ticket number manually if the code is damaged or unreadable.
3. The fee calculates automatically based on time parked.
4. Confirm the exit — a second receipt prints showing the total fee.
5. Collect payment and the vehicle may exit.

Daily Report

The Daily Report screen (reachable from the attendant nav) shows a running total for the current shift — vehicles processed and income collected so far today. It's meant as a quick on-shift check, not a full history.

Working Offline & Syncing

ParkSwift POS keeps working with no signal. Every ticket you create or close is saved on the device immediately — printing never waits on a network connection.

• Tickets queue locally until the device can reach the server.
• Syncing happens automatically in the background when a connection is available, and can also be triggered manually.
• It's safe to sync more than once — nothing gets duplicated on the server.

Executive Dashboard

The dashboard is a reporting view — income totals (today/week/ month/all-time), vehicles processed, currently-parked count, income broken down by device, a 14-day exit trend chart, and a recent exit log. It does not let you edit or delete anything — for that, see Admin Maintenance.

Filtering

Use the filter bar at the top to narrow what the dashboard shows:

• Device — see only one terminal's activity.
• Vehicle Type — narrow to Ebike / Motorcycle / Car / Truck, or leave on "All Vehicle Types."
• From / To — a date range applied to income and exit data. The "Currently Parked" count ignores the date range, since open tickets have no exit date yet.

Tap Apply to run the filter, or Clear to reset everything.

Naming a Device

Devices are only known by a long ID number until you name them. Tap Name Device:

1. If a specific device is already selected in the filter, you'll be asked straight for a name.
2. If "All Devices" is selected, you'll first pick which device from a list.
3. Type a name — e.g. "Gate 1 - North Entrance" — and save.

The name then appears everywhere that device shows up: filters, tables, and the chart legend.

Admin Maintenance

This page is for fixing mistakes in already-synced data — a mistyped plate number, a wrong vehicle type, a duplicate or junk record. There is no way to create a new ticket here — tickets only ever come from an attendant device.

Use the same Device / Vehicle Type filters as the dashboard to narrow the list before editing.

Editing a Record

1. Find the row you want to fix.
2. Edit the plate number, vehicle type, entry time, exit time, or fee directly in the row.
3. Tap Save on that row. The row flashes green to confirm it saved.

Deleting Records

There are three ways to delete, depending on scope:

• One record — tap Delete on that row. You'll be asked to confirm.
• Several records — check the boxes on the rows you want gone, then tap Delete Selected at the top.
• Everything for one device — select that device in the filter, tap Delete All for Device, and type DELETE to confirm. This is permanent and cannot be undone — use it for a decommissioned or misconfigured terminal only.

Troubleshooting